Vocabulary Test About COMPLAINTS Choose The Right Answer MCQ Exercise 157
Question 1 |
I'm afraid we haven't got what you want in ........... at the moment, but we can order it for you.
A | reserve |
B | sale |
C | shop |
D | stock |
Question 2 |
If you do not have ready cash, you can always buy the goods on ........... purchase.
A | borrow |
B | hire |
C | lend |
D | rent |
Question 3 |
To remove the order form, please tear along the ........... line.
A | dotted |
B | marked |
C | pointed |
D | spotted |
Question 4 |
Every word processor we sell comes with a year's ...........
A | assurance |
B | guarantee |
C | safeguard |
D | security |
Question 5 |
Buying in bulk ........... one to make substantial savings.
A | empowers |
B | enables |
C | facilitates |
D | means |
Question 6 |
I took the shoes back to the shop, but the manager ........... to change them.
A | denied |
B | disliked |
C | disagreed |
D | refused |
Question 7 |
I ........... you that goods will be delivered next week.
A | assure |
B | confirm |
C | insist |
D | undertake |
Question 8 |
Although he was under no ........... the shopkeeper replaced the defective battery free of charge.
A | authority |
B | guarantee |
C | obligation |
D | urgency |
Question 9 |
If you are not entirely ........... with our product, we will refund your money in full.
A | agreeable |
B | convinced |
C | favourable |
D | satisfied |
Question 10 |
As we can no longer wait for the delivery of our order, we will have to ........... it.
A | cancel |
B | delay |
C | postpone |
D | refuse |
Question 11 |
We are ........... your request and will reply shortly.
A | considering |
B | noticing |
C | searching |
D | thinking |
Question 12 |
I'd like to ........... this TV I bought from you last week. There seems to be something wrong with it.
A | alter |
B | change |
C | remove |
D | turn over |
Question 13 |
I'll have to take the toy back to the shop to exchange it because the mechanism is ...........
A | blame |
B | defect |
C | false |
D | faulty |
Question 14 |
This set is the only one of its kind, so none of the cups can be ...........
A | copied |
B | exchanged |
C | replaced |
D | substituted |
Question 15 |
If ........... develops in your new TV within six months of purchase, you will be ........... to a replacement.
A | a mistake / allowed |
B | a fault / entitled |
C | an error / guaranteed |
D | damage / permitted |
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List |
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1 | 2 | 3 | 4 | 5 |
6 | 7 | 8 | 9 | 10 |
11 | 12 | 13 | 14 | 15 |
End |